What are Outreach & Campaigns?
Outreach in the SDSU Navigate (EAB) system happens in a variety of ways. General outreach is common and takes the form of advisors emailing or texting a student and/or group of students to check-in, provide information, etc. A specific type of more formal outreach is a campaign.
Campaigns are coordinated communications for cohorts of students that require campaign administrators to submit a request for approval by the Campus Leadership Team. Campaigns, particularly appointment campaigns, are a critical part of Navigate workflow. There are three main types of campaigns: Appointment Campaigns, Progress Report Campaigns, and Enrollment Censuses. Once you have launched one of these campaign types, users need to manage and update the campaign.