Thank you for reaching out for help!

Our Student Success Team supports currently enrolled students via email, zoom, phone or text. Unsure where to start or have a question? We are here to help.

The Student Success Help Desk may take longer to respond during course registration periods. Thank you for your patience and understanding. 

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Office Closures

The Student Success Help Desk will be closed during official campus closures. Email your questions and we will address them when we return!

 November 28th, 2024
November 29th, 2024

December 30th, 2024
December 31st, 2024 

Please email us your questions and we will reply as soon as possible.

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Summer 2024
Help Desk Hours

 9:00 am - 4:00 pm 

Complete the Virtual Desk Sign In Below

OR
Send your questions to our email below!

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STUDENT SUCCESS HELP DESK

[email protected]   
In your email, provide your SDSU RED ID and your specific question(s) to expedite a referral or a response. 

We strive for a 24 hour turn-around time. 

Operating hours:

Monday - Friday*
9:00 AM - 4:00 PM 

Complete the  Virtual Help Desk Sign-In.

WHEN VIRTUAL IS AVAILABLE:
Once you have signed in, you will receive the Zoom link to enter the Virtual Waiting Room. (Wait times will vary depending on the number of students in the Zoom call).

A Student Success team member will meet with students in the order they signed in. 

 

Prospective Students and Admissions questions - Connect with the Admissions Office on campus at (619) 594-6336 or
Via Zoom