STudent SUCCESS HELP DESK
Announcements
Student Success Help Desk Closure
Effective June 1st, 2025, the Student Success Help Desk will no longer offer support or provide services via phone, email, or Zoom. Email [email protected] for a list of available resources.
Thank you for reaching out for help!
Our Student Success Team supports currently enrolled students via email, zoom, phone
or text. Unsure where to start or have a question? We are here to help.
The Student Success Help Desk may take longer to respond during course registration
periods. Thank you for your patience and understanding.
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Office Closures
The Student Success Help Desk will be closed during official campus closures. Email your questions and we will address them when we return!
February 6th, 2025
March 31st, 2025
Please email us your questions and we will reply as soon as possible.
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Spring 2025
Help Desk Hours
9:00 am - 4:00 pm
Complete the Virtual Desk Sign In Below
OR
Send your questions to our email below!
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STUDENT SUCCESS HELP DESK
[email protected]
In your email, provide your SDSU RED ID and your specific question(s) to expedite a referral or a response.
We strive for a 24 hour turn-around time.
Operating hours:
Monday - Friday*
9:00 AM - 4:00 PM
Complete the Virtual Help Desk Sign-In.
WHEN VIRTUAL IS AVAILABLE:
Once you have signed in, you will receive the Zoom link to enter the Virtual Waiting Room. (Wait times will vary depending on the number of students in the Zoom call).
A Student Success team member will meet with students in the order they signed in.
Prospective Students and Admissions questions - Connect with the Admissions Office on campus at (619) 594-6336 or
Via Zoom